Limits to the Class Action Device: The Kentucky Wages and Hours Act Does Not Permit a Class Action

Article | 103 KY. L. J. ONLINE 2 | July 17, 2015

Jeffrey A. Savarise and Timothy J. Weatherholt[1]

I. Introduction

Class action claims for unpaid wages have become pervasive in both state and federal courts. Plaintiff employment attorneys and the ever burgeoning class action law firms are filing these cases throughout the country, including in Kentucky. A wage and hour class action can be extremely lucrative from a financial standpoint for plaintiffs’ counsel. Many of these classes include hundreds, if not thousands, of class members. Assuming a one-third contingency fee, a plaintiff counsel who settles a typical wage and hour class action could easily earn a seven-figure fee.The federal wage and hour law, the Fair Labor Standards Act (“FLSA”), provides for a class mechanism for wage claims – collective actions. However, individuals must “opt in” to the “class,” as opposed to the more traditional “opt out” class actions. Under 29 U.S.C. § 216(b) of the FLSA, a member of the class who is not named in the complaint is not a party unless he or she affirmatively “opts in” by filing a written consent-to-join with the court.[2] This has the obvious effect of limiting the recovery pool. Recent statistics show only around fifteen percent of litigants in federal collective actions actually “opt in” to the litigation.[3] The incentive for a plaintiff counsel to proceed in a state law class action – as opposed to a collective action under the federal law that requires litigants to affirmatively “opt in” to the case – is extremely high.Fortunately, for many members of the plaintiffs’ bar who practice wage and hour cases, most states supplement the basic protections of the FLSA with their own wage and hour laws. Some, but not all of these state laws, permit the class action device. For instance, several state wage and hour statutes explicitly permit an action to be brought on behalf of others.[4] The wage and hour statutes in other states provide more general language that does not authorize, nor preclude, the use of the class action device.[5] In this situation, state courts will typically approve of the class action device.[6] In those cases, plaintiffs are basically limited to the remedy provided under the FLSA.While this issue is settled in practically every state, either by clear statutory text or case law, the question of whether a Kentucky plaintiff can pursue a class action under Kentucky’s Wages and Hours Act (the “Kentucky Act”) remains unresolved.[7] The Kentucky Act is unique in that, on its face, for the reasons explained below, it does not appear to permit class actions. Yet, until recently, courts have taken no issue with plaintiffs pursuing class actions under the Kentucky Act.[8] In fact, it appears no employer/defendant had ever raised the issue prior to the authors of this note. This issue has serious potential consequences, not only due to the differences between “opt in” and “opt out” actions, but also because the statute of limitations under the Kentucky Act is five years[9] and the statute of limitations under the FLSA is only two years for non-willful violations.[10]This note argues Kentucky courts should adhere to the plain language and other extrinsic sources that support the position that class actions are not viable under the Kentucky Act. In Part II, this note will discuss the brief history of KRS 337.385 of the Kentucky Act and a few of the relevant cases discussing how wage and hour claims may proceed. The note will then review the Kentucky Act’s plain language and compare Kentucky’s statutory language to language in similar, but distinct statutes – the FLSA and Kentucky’s statutes prohibiting wage discrimination based on sex. The note will then discuss the opposing view for why the Kentucky Act might not bar class actions. In Part III, this note will discuss the recent decision by the Kentucky Court of Appeals in which it stated, albeit in dicta, the Kentucky Act precludes class actions. In Part IV, the note will discuss why the Court of Appeals was correct, but why a more comprehensive opinion is needed. In Part V, the note will highlight another opinion which provides a roadmap for how this dispute can be resolved. The note will conclude by discussing how the Kentucky General Assembly, not the courts, provides the best opportunity to enable the plaintiffs’ bar to bring class actions under the Kentucky Act.

II. The Kentucky Act: Its History and Text, As Well As Its Similarities and Differences as Compared to Like Statutes

A.The Language of KRS 337.385 Has Remained Remarkably Consistent Over Time

KRS 337.385(1) was first adopted in 1974 and has changed remarkably little over time. The 1974 version provided as follows:

(1) Any employer who pays any employee less than wages and overtime compensation to which such employee is entitled under or by virtue of this Act shall be liable to such employee affected for the full amount of such wages and overtime compensation, less any amount actually paid to such employee by the employer, for an additional equal amount as liquidated damages, and for costs and such reasonable attorney’s fees as may be allowed by the court. Provided, that if, in any action commenced to recover such unpaid wages or liquidated damages, the employer shows to the satisfaction of the court that the act or omission giving rise to such action was in good faith and that he had reasonable grounds for believing that his act or omission was not a violation of this Act, the court may, in its sound discretion, award no liquidated damages, or award any amount thereof not to exceed the amount specified in this section. Any agreement between such employee and the employer to work for less than the applicable wage rate shall be no defense to such action. Such action may be maintained in any court of competent jurisdiction by any one or more employees for and in behalf of himself or themselves.[11]

In 1978, KRS 337.385(1) was revised to read:

(1) Any employer who pays any employee less than wages and overtime compensation to which such employee is entitled under or by virtue of KRS 337.020 to [337.275 and] 337.285 shall be liable to such employee affected for the full amount of such wages and overtime compensation, less any amount actually paid to such employee by the employer, for an additional equal amount as liquidated damages, and for costs and such reasonable attorney’s fees as may be allowed by the court. Provided, that if, in any action commenced to recover such unpaid wages or liquidated damages, the employer shows to the satisfaction of the court that the act or omission giving rise to such action was in good faith and that he had reasonable grounds for believing that his act or omission was not a violation of KRS 337.020 to [337.275 and] 337.385, the court may, in its sound discretion, award no liquidated damages, or award any amount thereof not to exceed the amount specified in this section. Any agreement between such employee and the employer to work for less than the applicable wage rate shall be no defense to such action. Such action may be maintained in any court of competent jurisdiction by any one or more employees for and in behalf of himself or themselves.[12]

In 2010, the language was modified to be gender neutral:

(1) Any employer who pays any employee less than wages and overtime compensation to which such employee is entitled under or by virtue of KRS 337.020 to 337.285 shall be liable to such employee affected for the full amount of such wages and overtime compensation, less any amount actually paid to such employee by the employer, for an additional equal amount as liquidated damages, and for costs and such reasonable attorney’s fees as may be allowed by the court. Provided, that if, in any action commenced to recover such unpaid wages or liquidated damages, the employer shows to the satisfaction of the court that the act or omission giving rise to such action was in good faith and that he or she had reasonable grounds for believing that his or her act or omission was not a violation of KRS 337.020 to 337.285, the court may, in its sound discretion, award no liquidated damages, or award any amount thereof not to exceed the amount specified in this section. Any agreement between such employee and the employer to work for less than the applicable wage rate shall be no defense to such action. Such action may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves.[13]

Finally, in 2013, KRS 337.385 was again revised, primarily to address forced labor, and subsection (1) was split into two sections:

(1) Except as provided in subsection (3) of this section, any employer who pays any employee less than wages and overtime compensation to which such employee is entitled under or by virtue of KRS 337.020 to 337.285 shall be liable to such employee affected for the full amount of such wages and overtime compensation, less any amount actually paid to such employee by the employer, for an additional equal amount as liquidated damages, and for costs and such reasonable attorney's fees as may be allowed by the court.

(2) If, in any action commenced to recover such unpaid wages or liquidated damages, the employer shows to the satisfaction of the court that the act or omission giving rise to such action was in good faith and that he or she had reasonable grounds for believing that his or her act or omission was not a violation of KRS 337.020 to 337.285, the court may, in its sound discretion, award no liquidated damages, or award any amount thereof not to exceed the amount specified in this section. Any agreement between such employee and the employer to work for less than the applicable wage rate shall be no defense to such action. Such action may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves.[14]

Throughout these revisions, the essential substance of the last sentence – which now reads, “[s]uch action may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves” – remained the same.Between 1974 and 1986, there were only a few occasions where putative class actions reached the appellate level in published decisions. In Orms v. City of Louisville,[15] the issue on appeal concerned the application of Kentucky’s overtime compensation statute, KRS 337.285, to a City of Louisville policy that required its police officers to report fifteen minutes before they began their daily tour of duty.[16] The police officers sought to recover, in a class action, compensation for this time.[17] The Jefferson Circuit Court entered summary judgment for the City, and the Court of Appeals agreed, finding that the collective bargaining agreement at issue was controlling.[18]In City of Louisville v. Gnagie,[19] the plaintiffs/employers, individually and as representatives of the Louisville Firefighters’ Association, sought compensation in a class action suit against the City, pursuant to KRS 337.285, for their fifteen-minute “roll call” prior to each shift.[20 ]Both the City and the employees moved for summary judgment in Jefferson Circuit Court on the issue of liability.[21] The trial court entered summary judgment for the City, holding that the “roll call” period was de minimis,[22] and therefore, non-compensable, but the Court of Appeals reversed the Jefferson Circuit Court and remanded the case for an evidentiary hearing to resolve perceived factual disputes regarding the nature of the work performed during “roll call” and to determine whether the firefighters were customarily released from duty prior to the end of their shifts to compensate for the “roll call” period.[23] The Kentucky Supreme Court reversed the Court of Appeals and affirmed the trial court.[24]Given the procedural postures of Orms and Gnagie, each presented obvious issues tailor-made for the City of Louisville’s attempt at a swift resolution. While the City could have raised the argument that class actions are not viable under the Kentucky Act, it clearly had even stronger arguments at its disposal. Unfortunately for the advancement of the law, a pair of Kentucky Court of Appeals cases decided around the same time as Orms and Gnagie obviated the need to address the statutory language. Collectively, Early v. Campbell Fiscal Court[25] and Noel v. Season-Sash, Inc.[26] stand for the general proposition that the Kentucky Labor Cabinet had original and exclusive jurisdiction over claims brought for the recovery of minimum wage and overtime payments, i.e., there was no right to an original action in the circuit court.[27] The Supreme Court did not overrule these cases until 20 years later in Parts Depot, Inc. v. Beiswenger.[28] Only then were litigants permitted to pursue their wage claims either at the Kentucky Labor Cabinet or in a circuit court.[29]Subsequent to the Supreme Court’s decision in Parts Depot, plaintiffs have brought class actions under the Kentucky Act in a number of cases.[30] This note contends that they lack the authority to do so, and defense practitioners, and to a lesser extent the courts, have missed the mark (at least, that is, until November 2013)[31] in failing to properly consider the meaning of the statutory language.

B. An Analysis Of The Plain Language Of KRS 337.385

1. How Kentucky Courts Analyze Statutes

The Kentucky Supreme Court has set forth the following rubric for how statutory language should be reviewed:

The seminal duty of a court in construing a statute is to effectuate the intent of the legislature. A fundamental canon of statutory construction is that, unless otherwise defined, words will be interpreted as taking their ordinary, contemporary, common meaning. Thus, we are “to ascertain the intention of the legislature for words used in enacting statutes rather than surmising what may have been intended but was not expressed.

Thus, if a statute is clear and unambiguous and expresses the legislature’s intent, the statute must be applied as written. And absent an ambiguity, there is no need to resort to the rules of statutory construction in interpreting it. Statutes, of course, must be read as a whole and in context with other parts of the law.[32]

In Revenue Cabinet v. O’Daniel,[33] the Supreme Court similarly noted, ‘“[t]he plain meaning of the statutory language is presumed to be what the legislature intended, and if the meaning is plain, then the court cannot base its interpretation on any other method or source.”’[34] Furthermore, in Lichtenstein v. Barbanel,[35] the Supreme Court remarked, “[i]f the statutory language is ambiguous, we will look to other sources to ascertain the legislature’s meaning, including legislative history.”[36]

2. Is KRS 337.385(1) of The Kentucky Act Ambiguous?

KRS 337.385 now provides that an employee or employees may sue “for and in behalf of himself, herself, or themselves.”[37] On its face, this language permits multiple individuals to pursue their claims in one proceeding, but not in a representative capacity – an employee or employees may sue only “for and in behalf of himself, herself, or themselves.”[38] The pronouns “himself,” “herself,” and “themselves” are reflexive pronouns, which always refer to, and are identical with, the subject of the sentence or clause.The subject of the statutory text at issue is the “one (1) or more employees” who are maintaining an action in court.[39] The pronouns “himself,” “herself,” and “themselves” refer to the “one (1) or more employees” who are maintaining such an action. A grammatical reading of the passage is:

(i) any one employee may maintain an action for and in behalf of himself;

(ii) any one employee may maintain an action for and in behalf of herself; and

(iii) any two or more employees may maintain an action for and in behalf of themselves.

Of course, it is fair to wonder why the General Assembly chose this particular language. After all, the General Assembly could have simply said something akin to “class actions are not permitted under this statute.” The General Assembly’s choice of words makes sense, however, in light of the federal statute on which it was modeled.

C. A Comparison To Like Statutes

1. The FLSA’s Remedy Mechanism

Kentucky courts have recognized the similarities between the remedy mechanism of the Kentucky Act and that of the FLSA.[40] The Kentucky Act’s remedy mechanism is similar to that of the FLSA, but with one major distinction, as noted below:

(Kentucky Act):

“Such action may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves.”[41]

(FLSA):

“An action . . . may be maintained against any employer . . . by any one or more employees for and in behalf of himself or themselves and other employees similarly situated.”[42]

2. Kentucky’s Wage Discrimination Because Of Sex Statute

In addition to the FLSA inference, there is an infrequently utilized section in KRS Chapter 337 that addresses wage discrimination based on sex.[43] In principal part, the anti-discrimination provision provides, “[n]o employer shall discriminate between employees in the same establishment on the basis of sex, by paying wages to any employee in any occupation in this state at a rate less than the rate at which he or she pays any employee of the opposite sex for comparable work on jobs which have comparable requirements relating to skill, effort and responsibility.”[44] The anti-discrimination provision is enforced by a subsequent provision providing, “[a]ction to recover the liability may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves and other employees similarly situated.”[45]

D. The Opposing View

Perhaps the most potent argument is that the language of the statute does not, in ordinary words, preclude class relief, e.g., “class actions may not be maintained under this section.” In Califano v. Yamasaki,[46] the U.S. Supreme Court considered whether a statute that provided, “[a]ny individual, after any final decision of the Secretary made after a hearing to which he was a party . . . may obtain a review of such decision by a civil action . . . .”[47] The court found the use of the ambiguous phrase “any individual” did not express the clear congressional intent to preclude class actions.[48]Another argument focused on the potential interplay between Kentucky Rule of Civil Procedure Rule (CR) 1 and 23. Rule 1 provides that the civil rules “govern procedure and practice in all actions of a civil nature . . . .”[49] In other words, there is a potential conflict between the judiciary’s adoption of civil rules permitting class actions and the legislature’s enactment of a statute that takes away the right to class actions. A number of other states have similar civil rules yet practically every state legislature, including Kentucky’s, has placed some form of a substantive restriction on the class action device.[50]Finally, the fact that a number of Kentucky courts, primarily Kentucky federal courts, have considered claims under the Act without taking issue with the ability to pursue a class action under the Act lends support, however small, to the position that the Act permits class actions.[51]

III. The Kentucky Court of Appeals Weighs in, Albeit in Dicta

In 2013, the Kentucky Court of Appeals had occasion to consider the argument that the Kentucky Act precludes class actions.[52] It did so in the context of litigation that had spanned fifteen years between Toyota Motor Manufacturing, Inc. (”TMMK”), represented by the authors of this piece,[53] and employees/former employees of its paint and bumper paint departments who claimed they were not compensated for time spent putting on and taking off a paint suit and walking to and from their work processes.[54] The Plaintiffs pursued their case as a class action, and millions of dollars in damages were potentially at issue given that the class could number over 1,000 members of TMMK’s paint and bumper paint departments.[55] This potential exposure only increased in 2007 when the Scott Circuit Court reopened the judicial case that had been final since 2003, in light of Parts Depot.[56]After a lengthy appellate process, the case returned to the Scott Circuit Court.[57] There, TMMK asserted the argument that the Kentucky Act does not provide for class actions, and, after the Scott Circuit Court denied its motion to dismiss on those grounds, re-asserted the argument in opposition to the Plaintiffs’ motion for class certification.[58] Once Plaintiffs’ motion was granted, TMMK was able to avail itself of a recent change in the civil rules that permitted litigants to make an interlocutory appeal of a grant or denial of class certification.[59]The Kentucky Court of Appeals primarily addressed the point that it agreed with TMMK that the Scott Circuit Court should not have reopened the case.[60] In dicta, though, the Court of Appeals stated:

However, were we to reach the merits of this argument, we would agree with TMMK that the text of KRS 337.385(1) provides a clear expression of intent that class actions are not permitted . . . The statute permits more than one person to bring a cause of action under KRS 337.385(1) in the same case, but they may not do so in a representative capacity. Further, the effect of the “for and in behalf of” language is to limit the individuals who may participate in an action under the Act to those who actually bring the action. Thus, even if the trial court had properly reopened the case under CR 60.02(f), KRS 337.385(1) does not permit class actions and the trial court improperly certified a class.[61]

The very next month, the Jefferson Circuit Court likewise found in favor of Humana Inc., also represented by Fisher & Phillips, who argued the same position regarding the statutory language.[62] That opinion, however, is not binding on any other Kentucky court and did not substantively address the arguments outlined above.

IV. The Kentucky Court of Appeals Was Correct, But a More Comprehensive Opinion is Needed

While the opinions of the Court of Appeals and the Jefferson Circuit Court reached the correct result, neither opinion thoroughly reviewed all of the arguments supporting the position that the Kentucky Act does not permit class actions. The most critical argument is, of course, the plain text. None of the readings of KRS 337.385(1) outlined above supports a conclusion that employees may sue for and in behalf of anyone else, that is, for and in behalf of anyone who has not also commenced an “action” to assert his or her own rights under the Act. While more than one person may bring a cause of action under the Kentucky Act, the language of KRS 337.385(1), on its face, bars them from doing so in a representative capacity. Given Kentucky law holding that the plain text controls absent ambiguity, this should resolve the issue.But given the support from extrinsic sources, it makes sense for a court to consider those sources as well. The Kentucky Act’s phrasing negating the class action device makes perfect sense when read in conjunction with the FLSA. Moreover, the Kentucky General Assembly adopted KRS 337.427, a section of the Kentucky Wage Discrimination Because of Sex statute, in 1966, eight years prior to its adoption of KRS 337.385.[63] Thus, it cannot be said the Kentucky General Assembly was unaware of the “for and in behalf of” language when it adopted KRS 337.385(1) in 1974.It is fair to wonder, however, whether the 1974 General Assembly somehow inadvertently omitted the “and other employees similarly situated” language included in the FLSA. Of course, Kentucky has long-recognized the “primary rule of statutory construction that the enumeration of particular things excludes the idea of something else not mentioned.”[64] In Fox v. Grayson,[65] the Kentucky Supreme Court noted, “[w]e cannot dismiss the notable omission of language . . . as a mere accidental oversight. It is well settled law that a court may not add language to the written law to achieve a desired result.”[66] Similarly, in Rue v. Ky. Ret. Sys.,[67] the Kentucky Court of Appeals stated, “[w]e are not free to add words to statutory enactments in order to enlarge their scope beyond that which can be gleaned from a reading of the words used by the legislature.”[68]The Kentucky Supreme Court has a history of adhering to the slight differences in language in related statutes – a point that could easily be highlighted in any opinion on the Kentucky Act. In Kentucky Department of Corrections v. McCullough,[69] the Kentucky Supreme Court considered two different provisions of the Kentucky Civil Rights Act. At issue was the availability of punitive damages, specified in one provision but not the other:

(Kentucky Civil Rights Act – Employment Discrimination):

In the employment discrimination context, permitting recovery for “actual damages sustained.”[70]

(Kentucky Civil Rights Act – Housing Discrimination):

In the housing discrimination context, permitting recovery for “punitive damages.”[71]

When faced with this obvious disparity in language, the Kentucky Supreme Court rejected the Court of Appeals’ “policy-oriented approach,” which allowed for recovery of punitive damages under the employment discrimination remedy provision of KRS 344.[72] Instead, the Court reversed and found, inter alia, that “in construing statutes it must be presumed that the Legislature intended something by what it attempted to do.”[73]A more recent case provides another compelling example of the power of precise statutory language. In Griffin v. Rice,[74] the issue was who would receive the deceased’s estate, his mother or his wife.[75] The answer turned on the Kentucky Supreme Court’s interpretation of KRS 392.090(2), which provided that a spouse who voluntarily leaves the other and “lives in adultery” forfeits his or her right to an interest in the other’s estate of property.[76] The proof at trial showed that the deceased’s wife engaged in one act of sexual intercourse with another man, which happened to be the night prior to the deceased’s death.[77]In concluding that the phrase “lives in adultery” requires proof of more than one sexual act, the Court noted Kentucky’s former fault-based divorce statute contained different phrasing depending upon the party seeking the divorce.[78] According to the prior statute – which while concededly dated and sexist is nevertheless instructive for this limited purpose – a husband or a wife could obtain a divorce on the grounds that the other was “living in adultery with another man or woman,” but, according to another provision, a husband could also obtain a divorce on the grounds of “adultery by the wife.”[79] In finding for the wife, Griffin focused on the difference in language and stated:

Had the General Assembly considered one instance of adultery sufficient to bar a husband or wife from his or her interest in the other spouse’s estate and property, it would have made this clear by employing different wording in the statute, such as “commits adultery” or “engages in adultery.” Another statute, in effect at the same time as the statute at issue, indicates the General Assembly was aware of the import of its phrasing and knew exactly how to distinguish between one adulterous act and multiple acts of adultery. . . . The language chosen by the General Assembly in the contemporaneous divorce statute makes clear the legislature was aware of the significance of its phrasing and was able, had it meant to do so, to employ language that indicated one act of adultery would be sufficient to bar a husband or wife from his or her interest in the other spouse’s estate and property.[80]

Taken together, McCullough and Griffin stand for the proposition that different word choices in closely related statutes must be given effect. The General Assembly clearly understands the import of even slight word changes, and the Supreme Court has read those words literally, regardless of the outcome. In Griffin, that approach arguably had real and negative consequences – rewarding the unfaithful wife at the expense of the deceased’s mother.By contrast, there are no such negative consequences to the General Assembly’s choice to omit the critical and dispositive phrase “and other employees similarly situated.” Any individual who wants to pursue a claim under the Kentucky Act may do so, regardless of whether class actions are permitted. That has been, and will always be, the case. Employees simply will be unable to do so in any type of representative action.In other words, the only individuals truly harmed by this argument are the plaintiffs’ bar. Ultimately, though, the plaintiffs’ bar could have the opportunity to alter this outcome, despite the plain language of the Kentucky Act.

V. The Court of Appeals Provided a Roadmap for How This Issue Should Be Resolved in an Earlier Case

In 2005, the Court of Appeals in City of Somerset v. Bell[81] correctly read a statute as providing for class actions, and later that same year, the General Assembly, disagreeing with that conclusion, amended the statute. In City of Somerset, the Court of Appeals cited a line of precedent spanning more than 70 years which interpreted the statute at issue in that case, KRS 134.590(6), and its predecessor statute, as not allowing for class relief because it provided “[n]o refund shall be made unless application is made in each case within two (2) years from the date payment was made.”[82]City of Somerset noted that line of precedent was called into question due to a 1996 statutory amendment to KRS 134.590(6) which deleted the words “in each case.”[83] This amendment allowed the plaintiff taxpayers to argue the statute now permitted class actions.[84] The Court agreed with the taxpayers, citing Kentucky law providing, “[w]here a statute is amended or re-enacted in different language, it will not be presumed that the difference between the two statutes was due to oversight or inadvertence on the part of the Legislature. On the contrary, it will be presumed that the language was intentionally changed for the purpose of effecting a change in the law itself.”[85] Given this guidance, the court concluded:

Considering the historical significance of that phrase [in each case], beginning in the Swiss Oil case, we must conclude that the intent of the legislature was to amend that portion of the statute limiting refunds for ad valorem taxes to individual claims. Even if the change was unintentional, its effect was to alter key language of a statute, which, for some seventy years before the amendment, had been interpreted by the courts to limit tax refunds to individual claims.[86]

The General Assembly became aware of this result, and, later that very same year (2005), enacted new language to make clear its intent that class actions are not permissible.[87] The statute now reads, “[n]o refund shall be made unless each taxpayer individually applies . . .”[88]City of Somerset provides a model for how statutes should be reviewed. The absence of the phrase “in each case” was critical and dispositive in that case. It would have been more than a little odd for the Court to deny the availability of the class action mechanism to the taxpayers in 2005, given how the statute read at that time. But the General Assembly did not want taxpayers to be able to proceed as a class, so it took away that ability through an amendment to the statute’s text. If the General Assembly believes class actions are appropriate under the Kentucky Act, it will presumably do likewise here, once a Kentucky court definitively decides this issue. Absent that, it would be inappropriate for the judiciary to read into the Kentucky Act what is not there – either by consideration of the plain language or from the context of similar statutes.

[1] Jeff Savarise and Tim Weatherholt are partners in the Louisville office of Fisher & Phillips LLP, a national labor and employment law firm representing employers. Jeff is a 1982 graduate of John Carroll University and a 1985 graduate of the University of Akron School of Law. Tim is a 2001 graduate of Transylvania University and a 2004 graduate of Vanderbilt Law School.[2] Kinney Shoe Corp. v. Vorhes, 564 F.2d 859, 862 (9th Cir. 1977); 29 U.S.C. § 216(b) (2008).[3] See, e.g., Andrew C. Brunsden, Hybrid Class Actions, Dual Certification, and Wage Law Enforcement in the Federal Courts, 29 Berkeley J. Emp. & Lab. L. 269, 292–94 (2008).[4] See, e.g., Alaska Stat. § 23.10.110(b) (2012) (“An action to recover from the employer the wages and damages for which the employer is liable may be maintained in a competent court by an employee personally and for other employees similarly situated, or an employee may individually designate in writing an agent or representative to maintain an action for the employee.”); Haw. Rev. Stat. § 387-12(c) (2008) (“Action to recover such liability may be maintained in any court of competent jurisdiction by any one or more employees for and in behalf of oneself or themselves and other employees similarly situated, or the employee or employees may designate an agent or representative to maintain action for and in behalf of all employees similarly situated.”); N.H. Rev. Stat. Ann. 275:53(1) (2008) (“Action by an employee to recover unpaid wages and/or liquidated damages may be maintained in any court of competent jurisdiction by any one or more employees for and in behalf or himself, or themselves, or such employee or employees may designate an agent or representative to maintain such action.”).[5] See, e.g., Minn. Stat. § 177.27(8) (2006) (“An employee may bring a civil action seeking redress . . . .”).[6] See, e.g., Braun v. Wal-Mart, Inc., No. 19-CO-01-9790, 2003 WL 22990114, at *3 (D. Minn. 2003) (certifying class in connection with working off the clock and through break and meal periods on breach of contract and other theories).[7] The Kentucky Act provides in pertinent part: “Such action may be maintained in any court of competent jurisdiction by any one (1) or more employees for and in behalf of himself, herself, or themselves.Ky. Rev. Stat. Ann. § 337.385(2) (West Supp. 2014).[8] See. e.g., Whitlock v. FSL Mgt., LLC, No. 3:10CV-00562-JHM, 2012 WL 3274973, at *14 (W.D. Ky. 2012), Hughes, v. UPS Supply Chain Solutions, Inc., Nos. 2012-CA-001353-ME, 2012-CA-001757-ME, 2013 WL 4779746, at *7 (Ky. Ct. App. 2013); England v. Adv. Stores Co., Inc., 263 F.R.D. 423, 458 (W.D. Ky. 2009); Barker v. Family Dollar, Inc., No. 3:10-CV-00170-H, 2012 WL 5305335, at *1 (W.D. Ky. 2012); McCauley v. Family Dollar, Inc., No. 3:10-CV-363-S, 2010 WL 3221880, at *1 (W.D. Ky. 2010).[9] Ky. Rev. Stat. Ann. § 413.120(2) (2006).[10] 29 U.S.C. § 255 (2011).[11] Ky. Rev. Stat. Ann. § 337.385 (1974) (current version at Ky. Rev. Stat. Ann. § 337.385 (West Supp. 2014)).[12] Ky. Rev. Stat. Ann. § 337.385 (1978) (current version at Ky. Rev. Stat. Ann. § 337.385 (West Supp. 2014)).[13] Ky. Rev. Stat. Ann. § 337.385 (2010) (current version at Ky. Rev. Stat. Ann. § 337.385 (West Supp. 2014)).[14] Ky. Rev. Stat. Ann. § 337.385 (West Supp. 2014).[15] Orms v. City of Louisville, 686 S.W.2d 464 (Ky. Ct. App. 1984).[16] Id. at 465.[17] Id.[18 ] Id.[19] City of Louisville v. Gnagie, 716 S.W.2d 236 (Ky. 1986).[20] Id. at 237.[21] Id. at 236–37.[22] De minimis is a Latin expression meaning about minimal things. It is commonly used by courts as a basis to not count certain small increments of time and the beginning and end of a workday that may otherwise be compensable.[23] Gnagie, 716 S.W.2d at 237.[24] Id.[25 ]Early v. Campbell Cnty. Fiscal Court, 690 S.W.2d 398 (Ky. Ct. App. 1985).[26] Noel v. Season-Sash, Inc., 722 S.W.2d 901 (Ky. Ct. App. 1986).[27] See id. at 903 (To reiterate, the Commissioner of Labor has original jurisdiction, as held in the Early case, only in those wage and hour disputes in which the duty to provide the benefits sought by the claimant derives solely from the statute . . . .”).[28] Parts Depot, Inc. v. Beiswenger, 170 S.W.3d 354, 356 (Ky. 2005).[29] See id. at 361–62.[30] See, e.g., Barker v. Family Dollar, Inc., No. 3:10-CV-00170-H, 2012 WL 5305335, at *1 (W.D. Ky. Oct. 25, 2012); Whitlock v. FSL Mgmt., LLC, No. 3:10-CV-00562-JHM, 2012 WL 3274973, at *1 (W.D. Ky. Aug. 10, 2012); McCauley v. Family Dollar, Inc., No. 3:10-CV-363-S, 2010 WL 3221880, at *1 (W.D. Ky. Aug. 12, 2010); England v. Advance Stores Co., 263 F.R.D. 423 (W.D. Ky. 2009); Hughes v. UPS Supply Chain Solutions, Inc., Nos. 2012-CA-001353-ME, 2012-CA-001757-ME, 2013 WL 4779746, at *1 (Ky. Ct. App. Sept. 6, 2013).[31] See infra notes 52–63 and accompanying text.[32 ]Hall v. Hospitality Res., 276 S.W.3d 775, 784 (Ky. 2008) (citations omitted).[33] Revenue Cabinet v. O’Daniel, 153 S.W.3d 815 (Ky. 2005).[34] Id. at 819 (citing Ronald Benton Brown & Sharon Jacobs Brown, Statutory Interpretation: The Search for Legislative Intent § 4.2, at 38 (2002)).[35] Lichtenstein v. Barbanel, 322 S.W.3d 27 (Ky. 2010).[36] Id. at 34–35 (citing MPM Financial Group Inc. v. Morton, 289 S.W.3d 193, 198 (Ky. 2009)).[37] Ky. Rev. Stat. Ann. § 337.385 (West Supp. 2014).[38] Id.[39] Id.[40] See Parts Depot, Inc. v. Beiswenger, 170 S.W.3d 354, 358 (Ky. 2005).[41] Ky. Rev. Stat. Ann. § 337.385 (West 2014).[42] 29 U.S.C. § 216 (2012) (emphasis added).[43] Kentucky’s Wage Discrimination Because of Sex provisions are located at Ky. Rev. Stat. Ann §§ 337.420—337.433 (West 2014).[44] Ky. Rev. Stat. Ann §§ 337.423(1) (West 2014).[45] Ky. Rev. Stat. Ann §§ 337.427(2) (West 2014) (emphasis added).[46] Califano v. Yamasaki, 442 U.S. 682 (1979).[47] Id. at 698 n. 12.[48] Id. at 700.[49] Ky. R. Civ. P. 1(2).[50] (Class Action not permitted—31 states) See, e.g., Ala. Code § 8-19-10(f) (2014); Ariz. Rev. Stat. Ann. § 33-712(C) (2014); Ark. Code Ann. § 4-87-103 (West 2014); Conn. Gen. Stat. § 36a-740 (West 2014); Fla. Stat. § 624.155(6) (West 2014); Ga. Code. Ann. § 7-4-21 (West 2014); Haw. Rev. Stat. § 477E-4(b) (West 2014); Idaho Code Ann. § 28-45-201(1) and (3) (West 2014); 740 Ill. Comp. Stat. 10/7(2) (West 2014); Iowa Code § 537.5203(1) (West 2014); Kan. Stat. Ann. § 50-634(b) (West 2014); Ky. Rev. Stat. 134.590(6) (West 2014); La. Rev. Stat. Ann. § 51:1409(A) (2014); Mich. Comp. Laws § 445.1611(1) (2014); Minn. Stat. § 325M.07 (2014); Miss. Code Ann. § 75-24-15(4) (West 2014); Mont. Code Ann. § 30-14-133(1) (West 2013); Neb. Rev. Stat. § 77-2793(1) (2014); N.H. Rev. Stat. Ann. § 359-H:4 (2014); N.J. Stat. Ann. § 46:10B-29(a)(2) (West 2014); N.C. Gen. Stat. § 75C-5 (2014); Okla. Stat. tit. 36 § 6595; Or. Rev. Stat. § 238.362(4)(a) (2014); 73 Pa. Cons. Stat. § 2208(d) (2014); R.I. Gen Laws § 15-7.2-5(b) (2014); S.C. Code Ann. § 40-39-160(1) (2013); S.D. Codified Laws § 10-47B-131.2 (2014); Tenn. Code Ann. § 56-47-108(a)(2) (West 2014); Tex. Bus. & Com. Code Ann. § 605.005 (West 2013); Utah Code Ann. § 13-37-203(3) (West 2014); Wash. Rev. Code § 63.60.070(3) (2014). (Class Action Limited – 15 states) See, e.g., Cal. Civ. Code § 1787.3(b) (West 2014); Col. Rev. Stat. § 6-1-113(2) (2014); Ind. Code 9-32-12-4(c) (2014); Me. Rev. Stat. tit. 32, § 11054(c)(2) (2014); Md. Code Ann. § 12-707(c) (West 2014); Mass. Gen. Laws ch. 140D, § 32(a)(2)(b) (2014); Mo. Rev. Stat. § 71.675(2) (2014); Nev. Rev. Stat. § 38.255(3)(b) (2014); N.M. Stat. Ann. § 58-16-15(B) (West 2014); N.Y. Gen. Oblig. Law § 5-702(a)(2) (McKinney 2014); Ohio Rev. Code Ann. § 1351.08(A)(2)(b)(ii) (West 2014); Va. Code Ann. § 8.01-316(A)(2) (West 2014); W. Va. Code § 6C-2-3(e)(2) (2014); Wis. Stat. § 426.110(3) (2013); Wyo. Stat. Ann. § 40-19-119(a)(iii) (2014).[51] See Ky. Rev. Stat. Ann. § 413.120(2) (West 2014).[52] Toyota Motor Mfg, Kentucky, Inc. v. Kelley, et al., No. 2012-CA-001508-ME, 2013 WL 6046079 (Ky. Ct. App. Nov. 15, 2013).[53] As co-author Jeff Savarise tells the story, he locked himself in his office, determined to develop an argument that would allow TMMK to prevail in this case. When he emerged, he posited the heretofore novel theory that that Kentucky Act does not permit class actions. Just as in Orms and Gnagie, there were other arguments to present on appeal, but this novel argument provided an extra layer of security in the correctness of our position.[54] TMMK, 2013 WL 6046079, at *1.[55] Id.[56] Id. at *2.[57] Id. at *2.[58] Id. at *3–4.[59] Ky. R. Civ. P. 23.06, which became effective on January 1, 2011, provides, “[a]n order granting or denying class action certification is appealable within 10 days after the order is entered. . .”[60] TMMK, 2013 WL 6046079, at *8–9.[61] Id. at *9.[62] See Brown v. Humana Inc. and Humana Ins. Co., No. 13-CI-002422 (Ky. Cir. Ct. Dec. 5, 2013).[63] Ky. Rev. Stat. Ann. § 337.427 (West 1966).[64] Smith v. Wedding, 303 S.W.2d 322, 323 (Ky. 1957) (citation omitted).[65] Fox v. Grayson, 317 S.W.3d 1 (Ky. 2010).[66] Id. at 8.[67] Rue v. Ky. Ret. Sys., 32 S.W.3d 87 (Ky. Ct. App. 2000).[68] Id. at 89.[69] Kentucky Department of Corrections v. McCullough, 123 S.W.3d 130 (Ky. 2003).[70] Ky. Rev. Stat. Ann. § 344.450 (West 1974).[71] Ky. Rev. Stat. Ann. § 344.660 (West 1991); Ky. Rev. Stat. Ann. § 344.665 (West 1992).[72] McCullough, 123 S.W.3d at 139.[73] Id. at 140 (emphasis added).[74] Griffin v. Rice, 381 S.W.3d 198 (Ky. 2012).[75] Id.at 200.[76] Id. at 201.[77] Id. at 199.[78] Id. at 202–03.[79] Id. at 202.[80] Id. at 202–03.[81] City of Somerset v. Bell, 156 S.W.3d 321 (Ky. Ct. App. 2005).[82] Id. at 326 (citing Swiss Oil Corp. v. Shanks, 270 S.W. 478 (Ky. 1925); Bd. of Educ. of Fayette County v. Taulbee, 706 S.W.2d 827 (Ky. 1986); Bischoff v. City of Newport, 733 S.W.2d 762 (Ky. Ct. App. 1987)) (emphasis in original).[83] Id. at 326.[84] Id. [85] Id. at 327 (citing Eversole v. Eversole, 185 S.W. 487, 489 (1916)).[86] Id. at 326–27.[87] Ky. Rev. Stat. Ann. § 134.590(6) (West 1992).[88] Id. (Emphasis added).

"Friending" the NLRB: Applying Traditional Labor Rules to Social Media Cases

This Online Original is available for download (PDF) here.

Article | 102 KY. L. J. ONLINE 4 | Jan. 17, 2014

Lauren WeinerFN1

Dawnmarie Souza, an employee of American Medical Response of Connecticut, was terminated for referring to someone as a “17” in a Facebook status. While this may seem outlandish, the “someone” Souza was referring to was her boss and the “17” was company jargon for a mental patient. The status, wherein Souza also called her boss a “scumbag,” prompted numerous responses from other employees of the company who also shared their comments regarding the supervisor. Souza was suspended and subsequently terminated for her Facebook posts because they violated the Employer’s blogging and Internet policy.FN2 The Acting General Counsel (“AGC”) for the National Labor Relations Board (“NLRB”), in turn, filed an unfair labor practice charge against the Employer, finding that the discharge of the employee for the Facebook post was unlawful because it violated the employee’s right to engage in “concerted activity” under Section 7 of the National Labor Relations Act (“NLRA”).FN3 While the case was settled before it could be heard by the Board, it is only the tip of the iceberg in a slew of social media cases the Board will confront as a result of the popularity of networking sites like Facebook and Twitter. The NLRB has long protected the rights of employees to make negative remarks about working conditions and supervisors, recognizing that such activities are a facet of concerted activity. However, this precedent was developed prior to the onset of the social media frenzy, which has raised the question of what an employer may reprimand its employees for. May an employee disparage their employer on Facebook, possibly exposing the employer to liability, and argue that this is “concerted activity”? Lafe Solomon, the AGC of the NLRB, has said these social media posts are no different from those conversations taking place around the water cooler.FN4 However, this stance does not account for the pervasiveness of social media commentary. What was once an opinion shared at the lunch table amongst employees now has the potential to spread to hundreds of people, the majority of whom are presumably not employees, with a single mouse click. Originally enacted during the New Deal era to protect the rights of employees to unionize,FN5 the NLRA is thus far being applied arbitrarily to social media cases in a way that is too restrictive on employers. As union presence diminishes, some corporate officials assert that the NLRB is intervening in the social media context in an attempt to expand its power in the workplace.FN6 The popularity and universal accessibility to social media has changed the context of labor relations and this change should be considered when applying provisions of the NLRA to the 21st century workplace. This note will first address the framework of the NLRB. It will then address the traditional rules for protected concerted activity determinations, and subsequently examine the NLRB’s application of these traditional rules to the social media context. Next it will discuss inconsistencies and problems resulting from this application.  This note will conclude with a proposal for applying heightened scrutiny to find protected, concerted activity and a balancing test looking to the totality of the circumstances.

Framework of the National Labor Relations Board

The NLRB is an independent federal agency with exclusive jurisdiction over unfair labor practice charges under the NLRA. The NLRB “protects the rights of private sector employees to join together, with or without a union, to improve their wages and working conditions.”FN7 Among other undertakings, the NLRB “acts to prevent and remedy unfair labor practices committed by private sector employers and unions.”FN8 The Board of the NLRB (“the Board”) predominantly “acts as a quasi-judicial body in deciding cases on the basis of formal records in administrative proceedings.”FN9 The General Counsel is “independent from the Board and is responsible for the investigation and prosecution of unfair labor practice cases and for the general supervision of the NLRB field offices in the processing of cases.”FN10 Once an unfair labor practice charge is filed with a regional office, a field examiner investigates the charge and submits evidence to the Regional Director, who evaluates the findings and issues a formal complaint if he or she finds the evidence sufficient to support the charge. Once a formal complaint is issued, the NLRB prosecutes the complaint in front of an Administrative Law Judge (“ALJ”).FN11 If neither party files an exception to the ALJ’s decision within twenty days, the findings automatically become the decision and order of the Board; if exceptions are filed, the Board reviews the case.FN12

Protected Activity Under the National Labor Relations Act

An employer may fire an employee “for good cause, bad cause, or no cause at all, without violating the Act as long as his motivation is not anti-union discrimination and the discharge does not punish activities protected by the Act.”FN13 However, both union and non-union employers are at risk of facing unfair labor practice charges under Section 8 of the NLRA if they terminate or discipline an employee based on social media activity that the Board deems “protected concerted activity.” In pertinent part, Section 7 of the NLRA provides that “[e]mployees shall have the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection.”FN14 Section 8(a)(1) of the Act provides that it is an unfair labor practice for an employer to “interfere with, restrain, or coerce employees in the exercise of the rights guaranteed in [section 7].”FN15 The discipline or discharge of an employee violates Section 8(a)(1) if the following four elements are established:(1) the activity engaged in by the employee was “concerted” within the meaning of Section 7 of the Act; (2) the employer knew of the concerted nature of the employee’s activity; (3) the concerted activity was protected by the Act; and (4) the discipline or discharge was motivated by the employee’s protected, concerted activity.FN16 “In order for employee conduct to fall within the ambit of Section 7, it must both be concerted and engaged in for the purpose of ‘mutual aid or protection.’”FN17 Under the Board’s test for concerted activity found in the Meyers cases, the activity must be “engaged in with or on the authority of other employees, and not solely by and on behalf of the employee himself.”FN18 Included in this definition are “those circumstances where individual employees seek to initiate or to induce or to prepare for group action, as well as individual employees bringing truly group complaints to the attention of management.”FN19 The Board and Third Circuit have held that: A conversation may constitute concerted activity although it involves only a speaker and a listener, but to qualify as such, it must appear at the very least that it was engaged in         with the object of initiating or inducing or preparing for group action or that it had some       relation to group action in the interest of employees.FN20 The Board has found that “efforts to invoke the protection of statutes benefiting employees are efforts engaged in for the purpose of ‘mutual aid or protection.’”FN21 Nevertheless, subject matter alone “is not enough to find concert.”FN22 However, protection of the Act is not absolute. An employee who is engaged in concerted protected activity and would otherwise “fall within the ambit of Section 7”FN23 can lose this protection. This loss occurs in two situations: when an employee has made public outbursts against a supervisor and when an employee has purportedly made negative remarks about an employer or its product to third parties.FN24 When an employee has made public outbursts against a supervisor, the Atlantic Steel standard is generally applied. In Atlantic Steel, the Board found that “even an employee who is engaged in concerted protected activity can, by opprobrious conduct, lose the protection of the Act.”FN25 When an employee “has made allegedly disparaging comments about an employer or its product in the context of appeals to outside or third parties,” the Jefferson Standard is generally applied.FN26

The Board’s Application of “Concerted Activity” Rules

Labeling social media as “the new water cooler” and acknowledging the historical protection federal law has afforded the rights of employees to discuss work-related matters, Board Chairman Mark Pearce stated the Board is merely “applying traditional rules to a new technology.”FN27 Thus far, the Board has only decided two unlawful discharge cases involving social media. In Knauz BMW, the Board ruled on its first unlawful discharge allegation involving Facebook posts. The Facebook posts in Knauz involved two separate incidents, the first of which contained pictures accompanied by sarcastic and critical remarks of the inexpensive food that was served at a marketing event for a new BMW model.FN28 The second incident took place at an adjacent dealership, also owned by the employer, where a customer’s child was sitting in the driver’s seat of a vehicle when the vehicle accelerated over the customer’s foot and into a pond. The employee posted pictures with mocking captions of the accident on his Facebook page. The Board agreed with the ALJ’s finding that the employee was discharged solely for his posts about the accident, adopted the holding that these posts did not amount to protected concerted activity, and thus held that the discharge was lawful.FN29 The Board declined to address whether the Facebook posts about the sales event were protected. In Hispanics United, Marianna Cole-Rivera and Lydia Cruz-Moore were employees at Hispanics United of Buffalo, Inc., a nonprofit where the co-workers assisted victims of domestic violence. After Cruz-Moore sent Cole-Riviera a text message indicating an intention to discuss her criticisms of employee performance with the Executive Director of the company, Cole-Rivera posted a Facebook status from her home computer that read, “Lydia Cruz, a coworker feels that we don’t help our clients enough at [Respondent]. I about had it! My fellow coworkers how do u feel?”FN30 Four off-duty employees commented on the status voicing their objection to Cruz-Moore’s criticism that their work performance was subpar. Cruz-Moore complained to the Executive Director that she had been defamed and slandered. Cole-Rivera and her four coworkers were subsequently discharged because their comments, deemed “bullying and harassment” of a coworker, were in violation of the company’s “zero tolerance” policy proscribing such conduct. The Board found that “although the employees’ mode of communicating their workplace concerns might be novel...the appropriate analytical framework for resolving their discharge allegations has long been settled under Meyers Industries and its progeny.”FN31 Applying Meyers, the Board held that the discharge of the five employees was an 8(a)(1) violation; by responding with comments of disapproval to Cole-Rivera’s solicitation, the coworkers “made common cause with her, and together their actions were concerted within the definition of Meyers I, because they were undertaken ‘with...other employees.’”FN32 The employees’ actions were also found concerted under Meyers II because they “were taking a first step towards taking group action to defend themselves against the accusations they could reasonably believe Cruz-Moore was going to make to management.”FN33 Although the status did not notify employees that Cruz-Moore was going to speak with the Executive Director, the Board reiterated that the “object or goal of initiating, inducing, or preparing for group action does not have to be stated explicitly when employees communicate” and that “even absent an express announcement about the object of an employee’s activity, ‘a concerted objective may be inferred from a variety of circumstances in which employees might discuss or seek to address concerns about working conditions.'”FN34

Cases Before the General Counsel

Because Hispanics United and Knauz BMW mark the Board’s only application of the NLRA to unlawful discharge cases involving social media, precedent is extremely limited. Although this limitation suggests uncertainty as to how the Board will decide future social media discharge cases, policy guidance reports issued by the AGC provide some insight. While the AGC’s decisions are not binding authority like those issued by the Board, recently decided cases indicate it is probable that the Board will subscribe to the AGC’s stance on social media cases. In his August 2011 report, AGC Lafe Solomon addressed in part “emerging issues concerning the protected and/or concerted nature of employees’ Facebook and Twitter postings.”FN35 This note will first address cases where the AGC found concerted activity and then cases where concerted activity was not found.

Concerted Activity Found

The AGC found that the Facebook discussion between employees in Hispanics United was a “textbook example of concerted activity” under the Meyers cases “even though it transpired on a social network platform.”FN36 Furthermore, the AGC made the broad assertion that “[t]his finding of protected activity does not change if employee statements were communicated via the internet” but did not offer a justification for this conclusion.FN37 The AGC also found protected concerted activity in American Medical Response of Connecticut (“AMR”), mentioned in the introduction of this note. In finding that Souza’s discussion of supervisory actions with coworkers in her Facebook post was protected activity, the AGC noted that “[i]t is well established that the protest of supervisory actions is protected conduct under Section 7.”FN38 Applying the Atlantic Steel standard, the AGC also determined that Souza did not lose the Act’s protection as a result of her comments. In his analysis of Knauz BMW, the AGC found that the photographs and commentary criticizing the sales event “were part of a course of protected, concerted conduct related to the employees’ concerns over commissions and were not disparaging of the Employer’s product or so ‘egregious’ as to lose the Act’s protection.”FN39 The Report stated that the employee took the photos to “capture his coworker’s frustration”, that when he posted them on Facebook he was expressing “the sentiment of the group,” and this activity was therefore “a direct outgrowth of the earlier discussion among the salespeople” after the meeting with management.FN40 In Triple Play Sports Bar (“Triple Play”), the ALJ found that an Employer’s discharge of employees who participated in a Facebook conversation regarding the Employer’s tax withholding practices was unlawful. After discovering that several employees owed state income taxes related to earnings at Triple Play Sports Bar, an employee requested to discuss the issue at an upcoming employee meeting. Subsequently, an employee “liked” the status of a former employee stating the employer could not do paperwork properly. Two other employees made similar comments; one stated she requested to discuss the issue at the next meeting, and another referred to one of the owners as “an ass hole.” The AGC found that the conversation related to a terms and condition of employment, namely the administration of tax withholdings, and that the conversation embodied “truly group complaints.”FN41

Concerted Activity Not Found

Arizona Daily Star involved a reporter who was discharged for posting unprofessional tweets from a work-related Twitter account that included offensive statements about homicides relating to his public safety beat, such as “What?!? No overnight homicide? WTF? You’re slacking Tucson.”FN42 The AGC found that this activity was not concerted or protected, as it did not involve terms and conditions of employment or attempt to involve other employees in employment issues. JT’s Porch Saloon & Eatery (“JT’s Saloon”) involved a bartender who was fired after posting a Facebook status about his Employer’s tipping policy; the employee also referred to the customers as “rednecks” and stated that he hoped they would choke on glass as they drove home drunk.FN43 Months prior to the posting, the terminated employee discussed the policy with a coworker, but neither complained to management. Though acknowledging that the status addressed the bartender’s terms and conditions of employment, the AGC held the activity was not concerted because no employees responded to the post, nor did the bartender discuss it with his coworkers. The AGC was unconvinced that the “conversation” grew out of the employee’s conversation with his coworker months prior.FN44 In Martin House, Inc., a recovery specialist at a residential facility for the homeless was fired after making callous remarks in a Facebook status about the residents, many of whom were mentally ill or had substance abuse problems. Finding this conduct was not protected concerted activity, the AGC emphasized that none of the employee’s coworkers responded to the status and that she was not seeking to induce group action.FN45 The AGC held in Rural Metro that an employee was not engaged in concerted activity where she posted messages on a Senator’s Facebook page that allegedly violated the Business Conduct policy of her employer. The employee worked as a dispatcher for a company that provided medical transportation and fire protection services. The employee’s post stated that Rural Metro was the “cheapest service in town” and paid its employees $2 less than the national average.FN46 Because the employee did not discuss the post with other employees, was not attempting to take employee complaints to management, and there had been no employee meeting or undertakings to start group action, the AGC found that this was not concerted activity.FN47 After being reprimanded by an Assistant Manager, the employee in Wal-Mart posted on his Facebook page, “Wuck Falmart! I swear if this tyranny doesn’t end in this store they are about to get a wakeup call because lots are about to quit!”FN48 One coworker responded with approval of this post and another made a supportive remark. The AGC did not find concerted activity because the posts did not suggest the employee “sought to initiate or induce coworkers to engage in group action; rather they express[ed] only his frustration regarding his individual dispute with the Assistant Manger” and were merely “an expression of an individual gripe.”FN49 The AGC found that the responses of coworkers did not indicate they had interpreted the posts as an attempt at inducing group action.

Differentiating Social Media From Traditional Labor Contexts

The traditional rules do not account for the characteristics of social media that differ greatly from other labor contexts; this disparity will likely increase an employer’s exposure to liability and result in arbitrary rulings, making it increasingly difficult for employers to know when they may lawfully terminate an employee for disparaging remarks made on social media websites. Inconsistent decisions will also create uncertainty amongst practitioners responsible for representing employees or employers. Contexts in which concerted activity has generally been found to occur, such as conversations among employees or at planned gatherings, vary drastically from communication via social media. Due to its accessibility, posts on social media sites are likely to permeate throughout the Internet, reaching a far wider audience than traditional forms of discussion. A Facebook status has the potential to be viewed by hundreds of online “friends” and even individuals an employee does not know, most of whom are unlikely to be coworkers. This reach is far different from a meeting or conversation among employees, in which the discussion is limited to those present. Even compared with hand billing or picketing situations, this expression does not have nearly the same potential to spread as extensively as discussion occurring online. Those who witness communication from picketing or hand billing do so in a more limited—and presumably more organized—context, in which it is likely easier to understand the dispute and the dispute receives more accurate information. Those who read a “status” or “tweet” are less likely to be apprised of all facts or circumstances of a situation and are susceptible to reading various responses to such posts, many from people who may not have knowledge of a given situation. Permanency is also a characteristic of online activity that distinguishes it from activity in a traditional labor context. Traditional gatherings are generally finite, while an online discussion does not dissipate; once a remark is posted online, it remains on the Internet unless it is deleted.

Repercussions Faced by Employers

As a result of the foregoing characteristics, employers are exposed to greater liability and risk of loss from employee social media activity. Such posts “may create liability for employers for security law violations, consumer law violations, infringement, discrimination, conspiracy, privacy violations, defamation, negligence, breach of contract, or other matters.”FN50 Due in part to the potential of online activity to reach far more people, a company also faces losing business to a greater extent from online “concerted activity” than it does from traditional forms of such activity. If the employees in Hispanics United worked for an insurance company rather than a nonprofit organization, their online activity could foreseeably result in lost business, as potential customers viewing the post would be unlikely to purchase insurance from a company whose employees are criticizing one another for offering substandard services. Concerted activity on Facebook is far more likely to attract the attention of potential or existing customers than a conversation at the water cooler, an occurrence unlikely to receive public attention.

Group Action or Griping?

Traditional rules do not consider the informal nature of social media, where it is commonplace for individuals to use the web as an outlet of expression. This difference has resulted in the Board finding that activity has been engaged in for “mutual aid or protection”, when it is likely mere griping. While traditional forms of concerted activity such as picketing often require some element of organization or planning, posting on a social media site can be done quickly with little thought or intent. To find that an employee is attempting to call his coworkers to group action, when in actuality he is complaining, is to impute a formality to social media sites that they do not possess. An employee who tweets that her boss is a jerk is not necessarily seeking to engage in concerted activity for “mutual aid and protection.” Nevertheless, when the employee is discharged because of her tweets, “concerted activity” presents a convenient defense or avenue for reinstatement. Application of the traditional rules in this context is likely to afford the protections of Section 7 to those who only sought to vent online. The Board and AGC have been too lax in finding “mutual aid and protection” in social media cases. That the subject matter of an online discussion is a condition of employment is not enough to find concert.FN51 Yet, under the current trend, the Board could foreseeably find any online conversation between employees to be protected so long as it relates to the interest of employees. In Hispanics United, the Board found that the employees were taking initial steps toward group action to defend themselves against possible accusations even though the employees were unaware of Cruz-Moore’s threats to bring her complaints to management. Similarly, there was nothing indicating that the employee in AMR posted the status with intent to engage in group action. Other comments by employees merely criticized the supervisor and no group action or defense was mentioned. AMR is also inconsistent with the holding in Wal-Mart, as the AGC found the post there to be merely an individual gripe with a supervisor.

Emphasis on Coworker Response

The Board and AGC place undue emphasis on whether coworkers respond to an employee’s post; this emphasis does not consider the ease with which a person can click the “like” button. A coworker that expresses agreement with the status of an employee simply by typing a few words in the “comment” box has unknowingly engaged in concerted group activity, whether he intended to or not. Current application ignores the informality of social networks and does not account for the actual intent of the employees. Did the employees in Triple Play intend to engage in concerted activity when they discussed their tax issues any more than the tip-deprived bartender in JT’s Saloon? It does not appear that they did. Additionally, the AGC’s heavy reliance on coworker response is too attenuated and leaves too much to chance. An employee who happens to post a Facebook status when five of her coworkers are online may fall within the ambit of Section 7 if her coworkers comment on the post, but if that same employee posted the status hours later and none of her coworkers were online, she may be out of luck. In Triple Play, discussion of taxes was concerted activity because two other employees participated in the Facebook conversation and an employee who happened to have recently mentioned the issue to her boss referenced it in the discussion. However, the bartender’s Facebook post about his Employer’s tipping policy in JT’s Saloon was not concerted activity, in part because no one responded to his status and his prior conversation with his coworker was not sufficiently recent. Would it have made a difference if his coworkers commented and indicated their agreement? Were his remarks that he wished his customers would “choke on glass” simply more offensive to the AGC than calling his boss “an ass hole” like the employee in Triple Play?

Modifying the Meyers Application

While the NLRB should continue to determine whether an employee has engaged in protected concerted activity under the Meyers line of cases, certain modifications should be made in applying the test in the social media context. The NLRB should adopt an approach that places less emphasis on whether co-workers of a “posting” employee respond to the post; it should also place greater weight on the circumstances outside of the online discussion. The NLRB should inquire further into whether the communication was truly intended to promote group action or whether it was simply “group griping.” Moreover, a heightened standard of scrutiny should be applied when determining whether or not online activity was for mutual aid and protection. Whether a coworker “likes” or responds to an employee’s post should not be dispositive of whether activity is concerted. The mere fact that many coworkers have responded to a post should not weigh heavily toward a finding that this was concerted activity. Alternatively, when an employee has posted something clearly designed to induce group action but his coworkers have not responded, it should not follow that this action is not protected. While many coworkers responding to a post expressing agreement or stating their own qualms may be concerted in that it is group activity, more should be required to be shown to prove that this was undertaken for “mutual aid and protection.” In conducting its investigation after a charge is filed, the field examiner should take extra caution to gather evidence and take affidavits regarding communication occurring outside of the online discussion. The NLRB should carefully scrutinize the occurrences and communication pertaining to the online discussion leading up to the posting. This attention to facts outside of the discussion will help protect the interests of those employees truly engaging in concerted activity while also protecting the interests of employers where an employee’s conduct is mere griping. Focus should be placed on whether communication occurring offline—in conjunction with that online—is seen as preparing for group action. Because of the great risk of liability an employer is exposed to from an employee’s posts online, the NLRB should apply heightened scrutiny to an employee’s claim that their online activity was for mutual aid and protection. Coworkers’ online expression should not be found to be protected simply because they have discussed the same complaints in the break room; evidence must be offered that conversations taking place around the online communication had the objective of preparing for group action. “There is a meaningful distinction between sharing a common viewpoint and joining in a common cause. Only the latter involves group action for mutual aid and protection.”FN52 Where there is no evidence that employees have at least discussed engaging in group activity or bringing their concerns to management prior to an online post, the activity should not be protected. The employee should be required to establish a strong nexus between the online discussion and group action. In determining whether or not protected concerted activity exists, the NLRB should look to the totality of the circumstances surrounding the online post, including the nature of the post; the extent of liability the employer could be potentially exposed to as a result of it; alternative means the employee could have used to promote group activity; and whether the posting employee has made efforts to clearly show that the online post was to promote group action.  These findings should be viewed in the light most favorable to the employer due to the great liability the employer could potentially face. While the employee also faces great repercussions in the possibility of losing their job and livelihood, the fact that it was the employee’s decision—and not the employer’s—to use an online public forum to express complaints instead of privately doing so, suggests placing a heavier burden on the employee. The NLRB should weigh the interests of the employer with that of the employee before deciding whether or not activity is protected.

Conclusion

It is imperative that the NLRB adapts its traditional rules regarding concerted activity to the realities of social media when wrongful discharge claims are brought after an employee is discharged for their online activities. A stricter application of the Meyers standard of concerted activity is likely the best avenue for such modification. This modification should weigh the interests of both employees and employers; particular attention should be paid to the significant increase in exposure to liability an employer faces as the result of employee conduct online. The Board should look more to the intention of the poster and facts leading up to the online activity, focusing less on how many likes or comments such activity elicits from coworkers. Society has changed significantly from the development of social media; the rules that govern this society in its labor relations should evolve with it.

FN1. Lauren Weiner is a J.D. candidate for May 2014 and Notes Editor for the Kentucky Law Journal.

FN2. See Am. Med. Response of Conn., NLRB Adv. Mem., Case No. 34-CA-12576 (Oct. 5, 2010) [hereinafter AMR Adv. Mem.].

FN3. See also Steven Greenhouse, Labor Board Says Rights Apply on Net, N.Y. Times, Nov. 9, 2010, at B1; Memorandum from Anne Purcell, Assoc. Gen. Counsel of the NLRB to All Reg’l Dirs., Officers-in-Charge, and Resident Officers, Report of the Acting Gen. Counsel Concerning Social Media Cases , 5-6 (Aug. 18, 2011) [hereinafter Report of AGC]. Souza was asked by her supervisor to prepare a report regarding a customer complaint about her work. She requested and was subsequently denied union representation. She posted the status from her home computer on her personal Facebook page, where she also referred to the supervisor as a “dick”. AMR Adv. Mem., at 3.

<FN4. Greenhouse, supra note 3, at B1.

FN5. See National Labor Relations Act, 29 U.S.C. § 151 (2006) (“It is hereby declared the policy of the United States to eliminate the causes of certain substantial obstructions to the free flow of commerce and to mitigate and eliminate these obstructions when they have occurred by encouraging the practice and procedure of collective bargaining and by protecting the exercise by workers of full freedom of association, self-organization, and designation of representatives of their own choosing, for the purpose of negotiating the terms and conditions of their employment or other mutual aid or protection.”) The National Labor Relations Act was adopted in 1935. See National Labor Relations Act, Nat’l Labor Relations Bd., https://www.nlrb.gov/national-labor-relations-act (last visited July 6, 2013).

FN6. See Steven Greenhouse, Even if It Enrages Your Boss, Social Net Speech is Protected, N.Y. Times, Jan. 22, 2013, at A1.

<FN7. Who We Are, Nat’l Labor Relations Bd., https://www.nlrb.gov/who-we-are  (last visited July 6, 2013); see Rights We Protect, Nat’l Labor Relations Bd., https://www.nlrb.gov/rights-we-protect (last visited July 6, 2013).

FN8. What We Do, Nat’l Labor Relations Bd., https://www.nlrb.gov/what-we-do (last visited July 6, 2013).

FN9. Who We Are: The Board, Nat’l Labor Relations Bd., https://www.nlrb.gov/who-we-are/board (last visited July 6, 2013). The Board generally consists of five Members who are appointed by the President, with consent of the Senate, to five-year terms. Currently, the Board is only comprised of three members: Chairman Mark Gaston Pearce, Sharon Block, and Richard F. Griffin, Jr. Id.

FN10. Who We Are: The General Counsel, Nat’l Labor Relations Bd., https://www.nlrb.gov/who-we-are/general-counsel (last visited July 6, 2013).

FN11. James O. Castagnera, et al., Unfair Labor Practice Procedures, in 1 Termination of Employment §1:140 (2013). The NLRB has forty Administrative Law Judges (“ALJs”) that hear, settle, and decide unfair labor practice cases. Who We Are: Division of Judges, Nat’l Labor Relations Bd., https://www.nlrb.gov/who-we-are/division-judges (last visited July 6, 2013). After presiding over the trial, the ALJ files a decision suggesting either dismissal of the complaint or an order to cease and desist from the unfair labor practice and affirmative relief. Unfair Labor Practices Process Chart, Nat’l Labor Relations Bd., https://www.nlrb.gov/node/3947 (last visited July 6, 2013).

FN12. Castagnera, supra note 11; Unfair Labor Practices Process Chart, supra note 11. If exceptions are filed, the Board reviews the case and will either dismiss the complaint if it finds that an unfair labor practice was not committed; issue a remedial order if it finds an unfair labor practice was committed; or remand the case to the ALJ for further action. A party may seek judicial review of the Board’s order from the court of appeals; the court of appeals can then enforce, set aside, or remand all or part of the case. Unfair Labor Practices Process Chart, supra note 11; Castagnera, supra note 11.

FN13. L’Eggs Prods., Inc. v. NLRB, 619 F.2d 1337, 1341 (9th Cir. 1980).

FN14. National Labor Relations Act, 29 U.S.C. § 157 (2006).

FN15. National Labor Relations Act, 29 U.S.C. § 158(a)(1) (2006).

FN16. Meyers Indus., Inc. (Meyers I), 268 N.L.R.B. 493, 497 (1984).

FN17. Hollings Press, Inc., 343 N.L.R.B. 301, 302 (2004).

FN18. Meyers I, 343 N.L.R.B at 497.

FN19. Meyers Indus., Inc. (Meyers II), 281 N.L.R.B. 882, 887 (1986).

FN20. Adelphi Inst., Inc., 287 N.L.R.B. 1073, 1073 (1988) (quoting Mushroom Transp. Co. v. NLRB, 330 F.2d 683, 685 (3d Cir. 1964)).

FN21. Meyers II, 281 N.L.R.B. at 887.

FN22. Adelphi Inst., 287 N.L.R.B. at 1074.

FN23. Hollings Press, 343 N.L.R.B. at 302.

FN24. See generally NLRB v. Local Union No. 1229 (Jefferson Standard), 346 U.S. 464 (1953); Atlantic Steel Co., 245 N.L.R.B. 814 (1979); Report of AGC, supra note 3, at 9.

FN25. Atlantic Steel, 245 N.L.R.B. at 816 (citing Hawaiian Hauling Service, Ltd., 219 N.L.R.B. 765, 766 (1975)). In determining whether an employee has engaged in such conduct as to lose the Act’s protection, the Board or must carefully balance several factors: “(1) the place of the discussion; (2) the subject matter of the discussion; (3) the nature of the employee’s outburst; and (4) whether the outburst was, in any way, provoked by an employer’s unfair labor practice.”

FN26. Where otherwise protected activity involves communications with a third party, such activity is protected if it meets a two-part test: “(1) the communication indicates to the third party that it is related to an ongoing dispute between an employer and employees; and (2) the communication itself is not ‘so disloyal, reckless, or maliciously untrue as to lose the Act’s protection.’” Five Star Transp., Inc. v. NLRB, 522 F.3d 46, 52 (1st  Cir. 2008) (quoting Am. Golf Corp. (Mountain Shadows), 330 N.L.R.B. 1238, 1240 (2000)). See also Jefferson Standard, 346 U.S. at 477-78; Report of AGC, supra note 3, at 9.

FN27. See Greenhouse, supra note 6, at A1.

FN28. Karl Knauz Motors, Inc. (Knauz BMW), 358 N.L.R.B. No. 164, slip. op. at 7 (2012). Hot dogs, chips, and bottled water were served at the event. The employee wrote, “I was happy to see that Knauz went “All Out” for the most important launch of a new BMW in years...the new 5 series. A car that will generate tens in millions of dollars in revenues for Knauz over the next few years. The small 8 oz bag of chips, and the $2.00 cookie plate from Sam’s Club, and the semi fresh apples and oranges were a nice touch...but to top it all off...the Hot Dog Cart. Where our clients could attain a over cooked wiener and a stale bun.” Id.

FN29. Id. at 1. The ALJ found that the post was solely the action of the employee, without any discussion with his co-workers, and had no connection to any of the employees’ terms and conditions of employment. Id. at 10-11.

FN30. Hispanics United of Buffalo, Inc., 359 N.L.R.B. No. 37, slip. op. at 1-2 (2012).

FN31. Id. at 1.

FN32. Id. at 2 (citing Meyers I, 268 NLRB at 497). See also Meyers I, 268 N.L.R.B. 493; Meyers II, 281 N.L.R.B. 882.

FN33. Id. (quoting the decision of Administrative Law Judge Arthur J. Amchan) (internal quotation marks omitted).

FN34. Id. at 3 (quoting Relco Locomotives, Inc., 358 N.L.R.B. 37, slip op. at 17 (2012)) (internal quotation marks omitted). In his dissent, Member Hayes contended that a group action defense was not intended because the employees were not told that Cruz-Moore was going to bring her criticisms to the Executive Director and thus the Facebook discussions were not undertaken for the purpose of mutual aid and protection. Id. at 4 (Member Hayes, dissenting).

FN35. Report of AGC, supra note 3, at 2. These cases were “decided upon a request for advice from a Regional Director.” Id.

FN36. Id. at 4. Congruent with the Board’s findings, the AGC determined that the postings “directly implicated terms and conditions of employment and were initiated in preparation for a meeting with the Employer to discuss matters related to these issues” and were thus concerted activity for “mutual aid and protection” under Section 7. Id. The AGC found that this activity was protected, relying on a prior Board decision where employee statements about staffing levels were found to be protected where it was clear from the context of the statements that they involved working conditions. Id. (citing Valley Hosp. Med. Ctr., 351 N.L.R.B. 1250, 1252-54 (2007)).

FN37. Id.

FN38. Id. at 5 (citing Datwyler Rubber and Plastics, Inc., 350 N.L.R.B. 669 (2007)); AMR Adv. Mem., supra note 2, at 9. This Advice Memo came out prior to settlement between the parties.

FN39. Report of AGC, supra note 3, at 6-7.

FN40. Id. at 8. Because the employees worked entirely on commission, the AGC found that their concern over the potential impact of refreshments on sales was clearly related to terms and conditions of employment. Id.

FN41. Three D, LLC (Triple Play), Admin. Law Judge Decision, Case No. 34-CA-12915 (Jan. 3, 2012); see Report of AGC, supra note 3, at 9-10. It is noteworthy that two customers of the Employer also commented on the status. Id. at 10. The ALJ also underscored the employee’s comment that she had requested to discuss the issue at a meeting, showing that the conversation “contemplated future group activity.” Id.

FN42. Lee Enter. Inc. (Ariz. Daily Star), NLRB Adv. Mem., Case No. 28-CA-23267 (Apr. 21, 2011); see Report of AGC, supra note 3, at 13. The tweets also included criticisms of the paper’s copy editors and negative remarks about an area television station. Supervisors requested the employee stop tweeting about certain subjects from the account numerous points during the course of these events. Id.

FN43. JT’s Porch Saloon & Eatery, NLRB Adv. Mem., Case No. 13-CA-46689 (July 7, 2011) [hereinafter JT’s Saloon, Adv. Mem.]; Report of AGC, supra note 3, at 14.

FN44. JT’s Saloon, Adv. Mem., supra note 43; Report of AGC, supra note 3, at 15.

FN45. Report of AGC, supra note 3, at 17; Martin House, Inc., NLRB Adv. Mem., Case No. 34-CA-12950 (July 19, 2011) [hereinafter Martin House, Adv. Mem.]. After a former client saw the status, she reported the employee. Martin House, Adv. Mem.

FN46. Rural Metro, NLRB Adv. Mem., Case No. 25-CA-31802 (July 18, 2011). The post also contained criticisms that the company only had two trucks for an entire county and detailed an incident where one of Rural Metro’s crews showed up to the scene of a cardiac arrest and did not know how to perform CPR. Id. at 2.

FN47. Id. at 3.

FN48. Wal-Mart, NLRB Adv. Mem., Case No. 17-CA-25030 (July 19, 2011). The employee also referred to the Assistant Manager as a “super mega puta!” and complained that he was being “chewed out” for misplaced merchandise. Id. at 2.

FN49. Id. at 3.

FN50. William E. Hartsfield, Blogs and Social Media, in 1 Investigating Employee Conduct § 6:42 (2013).

FN51. See Adelphi Inst., 287 N.L.R.B. at 1074.  See also Hispanics United, 395 NLRB at 4 (Member Hayes, dissenting) (“Not all shop talk among employees—whether in person, telephonic, or on the internet—is concerted within the meaning of Section 7, even if it focuses on a condition of employment.”).

FN52. Hispanics United, 395 NLRB at 4 (Member Hayes, dissenting).